Important Announcements

We Are Accepting New Patients

__________________________________________________________________________________

ZERO TOLERANCE POLICY

At Autumn Ridge Primary Care, we are aware that coming into an office can be stressful at times. Delays in appointments, unforeseen emergencies and LABCORP staffing issues can also add to these concerns.

Our goal is to always treat every patient with courtesy and respect and our expectation is for our staff to be treated the same way. To help us focus on providing safe and effective care for all our patients, we have instituted a ZERO TOLERANCE POLICY. Verbal abuse and aggressive behavior will not be tolerated under any circumstances. You will be discharged from the Practice. You will have 30 days to find another Primary Care Provider.

Verbal Abuse can include:

Being called names or being sworn at

Being yelled at, threatened, or intimidated in any way, shape or form

Aggressive behavior towards any staff member

We are sure you will understand that proper behavior is necessary for the well being of both patients and staff. Policies and Procedures are put into place by the Practice to ensure Continuity of Care and so patients can receive the best care possible. You may not like them, but they are there for a reason. If for whatever reason we are not living up to your standards, you always have an opportunity to switch to another Primary Care Provider. We understand that sometimes we may not be a good fit for you and we encourage this in your best interest. We are always available for a phone conversation to reinforce or resolve any complaints.

Stay Well, Sincerely

Susan LoSacco/Practice Manager/Dr. Janice Siciliano/Dr. Donald Micallef/Annemarie Mercadante APN/Anna Donaldson APN __________________________________________________________________________________

There is a $35 fee charged for all no-shows. We must receive 24 hours notice to cancel any and all appointments. Thank you, Management.

__________________________________________________________________________________

We have some exciting news to share:  

As you may or may not be aware, our Practice has partnered with Forge Health for Behavioral Health.

We are happy to announce we have a new Team member from Forge Health who will be in our office on Mondays and will have remote availability.

Welcome Jennell Jackson, LCSW!

She is a Licensed Clinical Social Worker with over 20 years of experience. Her extensive background includes work in a range of settings such as hospitals, psychiatric centers, medical centers and the VA. Jennell is also specifically trained in EMDR, trauma therapy and couples/family therapy. Her experience and passion make her a seasoned and independent clinician.

We believe Behavioral Health and Primary Care go hand in hand.

When you struggle mentally everything else struggles as well.

We look forward to this new collaboration!

Susan LoSacco, Practice Manager __________________________________________________________________________________

We are collaborating with Vanguard Medical Group to create more patient access with virtual visits utilizing their Vanguard eCare platform on Saturdays and Sundays.   What this means is that there will be an opportunity to have a virtual visit from 8 am to 8 pm on Saturdays and Sundays with one of their Physician Assistants and their care team. *You must have a camera and microphone enabled for the visit*.   We would then receive a fax with details back to your Provider for continuity of care. You may reach them directly on Saturday and Sunday during those hours at 973-559-0081 or through our after hours message by selecting that option. If you have any questions, please feel free to reach out to our office and speak with one of our staff members. Be Well & Stay Safe __________________________________________________________________________________

Do you have an advance directive? Ask our staff about Five Wishes.

Ever since COVID Medicare is recognizing the importance of this document and how it has impacted treatments and decisions.

If you have one please bring in a copy at your next visit.

__________________________________________________________________________________

With the rise in COVID, here are some resources:

If you are sick, set up a virtual with one of our providers.

Frequently Asked Questions about COVID-19 Vaccination | CDC

__________________________________________________________________________________

CDC: Share the Facts, Stop Fear

When and How to Wash Your Hands